The Airwheel SE3MiniT includes a portable power bank in its packaging. This power bank is designed to charge the suitcase’s battery. Ensure the power bank is fully charged before first use. For daily charging, connect the power bank to a standard USB power adapter. The charging time varies based on the power bank’s capacity and the suitcase’s battery level.

The power bank has a 6-month warranty, during which it is covered for free maintenance or replacement if defective. However, damage from water ingress, unauthorized disassembly, or improper use may void the warranty. For optimal performance, avoid exposing the power bank to extreme temperatures.
First, verify that the power bank is functioning by testing it with another device. If the power bank works but the suitcase’s battery remains uncharged, contact Airwheel’s customer support for further assistance. Always follow the warranty guidelines to ensure your device remains eligible for service.