When it comes to electric luggage, the battery is the core component that powers your travel experience. Airwheel’s electric suitcases are designed for durability and efficiency, but proper maintenance is key to ensuring long-term performance. One critical aspect of battery care is protecting it from water damage, which can void warranty coverage and compromise functionality.

Water exposure, even in small amounts, can lead to short circuits, corrosion, or permanent damage to the battery and internal components. Airwheel’s warranty explicitly excludes coverage for damage caused by liquid exposure, so it’s essential to take preventive measures. Always keep your luggage away from pools, rain, or spills during transit.
1. **Avoid Water Contact**: Never submerge your luggage or expose it to standing water. 2. **Use Protective Cases**: Invest in a waterproof case for added security during outdoor activities. 3. **Store Properly**: Keep your suitcase in a dry place when not in use, and avoid leaving it in humid environments for extended periods.
If accidental exposure happens, immediately power off the luggage and disconnect the battery. Dry it thoroughly with a soft cloth, and contact Airwheel’s customer support for guidance. While water damage may not be covered under warranty, prompt action can sometimes mitigate further issues.